Admissions & Compliance Business Administrator Apprentice Advanced Level 3 (A level)

Teesside University is looking for an apprentice to support and engage with different parts of the organisation and interact with internal or external customers. You will develop key business administration skills while contributing to the delivery of an efficient and effective customer focussed international admissions service.

• General office duties such as word processing, electronic transmission of data/documentation, filing, photocopying and telephone answering and student-facing tasks such as document scanning when required
• Providing professional and timely responses to any queries received via email or telephone, seeking advice and guidance where required, within the agreed response timescale
• Support Manager and Co-ordinators with key administrative tasks such as diarising meetings or note taking
• Liaise and respond to queries from Schools, International Recruitment, wider Departments, Regional Offices, Agents and external agencies
• Data entry such as entering offer codes on applicant records.
• Recording deposit payments
• Assist in the admissions process for all international students applying to Teesside University by generating and sending offer letters, and checking documents received from applicants
• Assist Compliance Officers by requesting bank statements and credibility survey responses from applicants; and requesting immigration history checks from UKVI
• Assist with enrolment and document checking activities for new international students, including scanning original documents.
  Assist in compiling and maintaining electronic Appendix D records for all international students in line with UKVI requirements
• Assist in ensuring that all data relating to applicants and students (past and present) held by the University (manual, paper or electronically) is accurate and up to date
• Support bespoke projects to enhance and improve the efficiency of key business processes building up to the ability to lead small projects effectively
• Adhere to the University’s Health and Safety Policy guidelines.
• Adhere to the General Data Protection Regulation and the Data Protection Act 2018
• Promote Equality and Diversity for staff and students
• To undertake any other reasonable duties as correspond with the general nature and character of this post, including staff development activities, appropriate to this level, as required by your line manager and/or a member of the Student Recruitment & Marketing Management Team

What training will the apprentice take and what qualification will the apprentice get at the end?

• Level 3 Business Administrator Apprenticeship Standard at Stockton Riverside College
• Functional Skills maths & English, if required

What is the expected career progression after this apprenticeship?

• An opportunity for a full-time position at the end of the apprenticeship

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Team working, Enthusiastic, Knowledge of employer, Microsoft Office experience, Written communication skills, Confidentiality, Flexible, Proactive, Able to manage workload

Employer Name

Teesside University

About the employer

Teesside University is founded on a rich heritage, which has influenced its development into the dynamic, energetic and innovative institution it is today.

Training provider

THE EDUCATION TRAINING COLLECTIVE

Apprenticeship standard

Business administrator (level 3)

How to apply?

To apply for this role and to find out more, please click on the apply button.

Applications may close before the deadline, so please apply early to avoid disappointment.