Apprentice Customer Office Administrator for a Manufacturers based in Preston. You will undertake your Level 2 Customer Service Practitioners qualification.

Duties will include;

Daily stock reports for customers.

Extract reports off the system using Excel.

Processing orders.

Daily stock reports for customers
Extract reports off the system using Excel
Processing orders
Checking orders/chasing payments
Print invoices
Handle customer queries
Deal with customer issues/complaints and resolve them to the best of your ability
Taking calls, making calls
Using emails inbound and outbound
Keeping systems to up to date to ensure there is a track record of orders
General administrative duties
Pro-active duties to ensure customers are up to date with all deliveries

What training will the apprentice take and what qualification will the apprentice get at the end?

Intermediate Level 2 Apprenticeship in Customer Service
NVQ and functional skills maths and English
Work-based learning

What is the expected career progression after this apprenticeship?

A great opportunity to develop your career with an employer who supports continuing professional development.

Desired skills and personal qualities

Communication skills, Number skills, Team working, Initiative

Things to consider

Monday – Friday 9:30-4:00pm / 30 mins lunch / 30 hours per week

Qualifications

Other Basic Maths, Grade n/a Desired
Other Standard English, Grade n/a Desired

Employer Name

Bi-Slique

Training provider

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Apprenticeship standard

Customer service practitioner (level 2)

How to apply?

To apply for this role and to find out more, please click on the apply button.

Applications may close before the deadline, so please apply early to avoid disappointment.

Apprentice Customer Office Administrator Intermediate Level 2 (GCSE)