Apprentice HR Assistant

As an apprentice HR Assistant, you will provide end to end
administration and support the people services team. You will maintain employee files and payroll system records and manage enquiries via the inbox. A diverse and exciting position that provides the opportunity to develop knowledge and skills and a HR Support Level 3 qualification.

The job holder will ensure that internal customers receive a friendly, professional and consistently high-quality service, helping to resolve HR queries and get it ‘right first time’ whilst seeking to meet or exceed KPIs (key performance indicators) and SLA’s (Service Level Agreements).

Duties of the apprentice will include:

• Provide accurate and timely HR processing for internal transfers, promotions, family leave, flexible working requests and change of terms
• Complete activities relation to recrutiment and onboarding including right to work and payroll setup
• Maintain and update accurate people files in line with GDPR
• Manage the HR and payroll Inbox including providing generalist advice
• Support senior team with notetaking in employee relations case work and recruitment activity as required
• Support the Learning and Development team with reporting and
  general administration tasks as required
• Support the Communications and Engagement Lead with employee communications and intranet updates as required

What training will the apprentice take and what qualification will the apprentice get at the end?

• HR Support Level 3 Apprenticeship Standard – delivered via learning platform with a combination of regular online workshops and 1:2:1 support with a Skills Coach
• The apprenticeships also includes an exciting opportunity to complete an additional qualification, a level 3 CIPD – Foundation certificate in People Practice (subject to eligibility)
• Functional Skills Level 2 in maths and English if required

What is the expected career progression after this apprenticeship?

• This is a diverse and exciting position that provides the opportunity to develop knowledge and skills as a HR Assistant whilst working towards a HR Support Level 3 apprenticeship. Once qualified, the apprentice can continue their career in HR

Desired skills and personal qualities

Attention to detail, Customer care skills, Problem solving skills, Analytical skills, Logical, Team working, knowledge of HR/Recruitment, Knowledge of HR Systems or CRM, Microsoft Office Knowledge, Knowledge of Sharepoint

Employer Name

WATER PLUS LIMITED

About the employer

Water Plus – the largest water retailer in the UK – and a joint venture between two of the largest water companies in the UK, United Utilities and Severn Trent.

We provide our customers with water retail services, including billing, meter reading and customer account support, along with technical water efficiency services and advice.

Training provider

BABINGTON BUSINESS COLLEGE LIMITED

Apprenticeship standard

HR support (level 3)

How to apply?

To apply for this role and to find out more, please click on the apply button.

Applications may close before the deadline, so please apply early to avoid disappointment.