Apprentice Office Administrator Advanced Level 3 (A level)

Here at Afifah, we are continuously looking for people who have a real passion for young people and want to make a difference in their lives. Come and join our dynamic busy school office as an apprentice business administrator, providing the best customer service to the wider school community, where no two days are the same.

As a business administration apprentice you will be passionate about working in a school and providing excellent customer service to our entire school community, parents, students and all staff. Your duties will include:

• Providing day to day support to the wider team, both face to face and over the telephone
• Operating ICT systems, including inputting, updating and maintaining critical information on the MIS school systems, word processing of correspondence and working with spreadsheets
• Undertake general admin tasks such as filing in accordance with the established systems as requested, photocopying, dealing with electronic requests via email, website
• Work within and maintain all established administrative systems and procedures
• Assist in the production of reports, lists and other information relating to pupils’ records as requested
• You will spend some of your time studying towards your apprenticeship in Business Administration, but you will also be offered lots of opportunities to get involved in all aspects of school business management. These will include customer service, finance, human resources and premises management, including health and safety and IT
• Communicate effectively with staff, parents, visitors and the wider community

What training will the apprentice take and what qualification will the apprentice get at the end?

• Apprentices will be working towards the Level 3 Business Administrator Standard
• Apprentices will be supported via an agreed training plan Training will be discussed at enrolment and will include input from the employer, training provider an apprentice
• The apprentice will receive monthly workplace or virtual visits with a dedicated assessor
• The assessor will set individualised learning tasks as part of the apprentice’s workplace training that will incorporate your daily role and duties
• There is no set mandatory qualification within this Standard, however all training will be delivered to allow students to stretch to the highest grade at EPA (distinction) – 8 weekly reviews will monitor progress by all parties
• Apprentices completing this standard, will gain 15 months of practical training and the remaining 3 months will be dedicated to End Point Assessment preparation

The EPA consists of:

• Knowledge test
• Portfolio based interview
• Project presentation  

Functional Skills in English and maths if required.

What is the expected career progression after this apprenticeship?

The learner could progress onto other qualifications such as:

• Level 3 Diploma in Customer Service
• Customer Service Apprenticeships
• Customer Service Advanced Apprenticeship
• Institute of Leadership and Management (ILM) qualifications

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Initiative, Able to organise own workload, Flexible, Ability to prioritise tasks, Ability to follow instructions, Punctual, Helpful, Willingness to learn, Positive attitude, Motivated, Enthusiastic, Hardworking

Things to consider

All employment will be subject to suitable references and an enhanced DBS check.
You will receive all of the schools holidays as per the school timetable.

Qualifications

GCSE or equivalent English, Grade 4/C or above Essential
GCSE or equivalent Maths, Grade 4/C or above Essential
GCSE or equivalent Any other, Grade 4/C or above Desired
GCSE or equivalent Any other, Grade 4/C or above Desired
GCSE or equivalent Any other, Grade 4/C or above Desired

Employer Name

AFIFAH ACADEMY

Training provider

THE TRAFFORD COLLEGE GROUP

Apprenticeship standard

Business administrator (level 3)

How to apply?

To apply for this role and to find out more, please click on the apply button.

Applications may close before the deadline, so please apply early to avoid disappointment.