We are looking for an efficient apprentice to join our team, to provide support to the admin team and practice manager. You will be based in reception and office environments, registering new patients, handling and solving all patient queries and other general reception and administration duties. Business Admin level 3 Apprenticeship training in the workplace provided by PMA Ltd.

We are looking for a friendly and efficient receptionist/administrator apprentice to join our team.

You must enjoy working with people and have excellent communication skills so that you are able to adjust your approach to handle different patients and situations. You will be expected to create a welcoming environment and provide a professional and courteous reception service to all our patients. Use of Microsoft Word, Excel and Outlook will be required. You must be able and willing to follow instructions and learn new skills.

You will be based in reception and office environments, which would involve working in different roles
These would include dealing with patients, booking appointments, issuing of prescriptions, answering the telephone, handling and solving all patient queries, entering data accurately, registering new patients and other general reception and administrative duties
The position can be very demanding and fast moving at times so the ability to learn new skills quickly and easily and prioritise workload are essential skills
You must be computer literate, possess good communication skills
Verbal and written skills are a must
You must be required to attend practice meetings and all training as provided by the practice

What training will the apprentice take and what qualification will the apprentice get at the end?

You will undertake the Business Admin Level 3 apprenticeship with the training provider PMA Ltd. Your training will all be completed in the workplace during your working week
You will be supported further within the practice by having access to all relevant training and opportunities to learn new skills in a forward-thinking practice

What is the expected career progression after this apprenticeship?

Being offered a full time position with the practice.

As well as working towards an apprenticeship in Business Administration Level 2/3, you will be supported further within the practice by having access to all relevant training and opportunities to learn new skills in a forward thinking practice.

Desired skills and personal qualities

IT skills, Problem solving skills, Logical, Independant working, Flexible

Employer Name

DR RAZIB & PARTNERS

About the employer

A forward-thinking practice who is keen to use innovative ways of how they deliver services to their practice population to always ensure efficiency and a high level of service.

As a practice we look after approx. 5400 patients. We have a friendly and welcoming team. We are always looking at ways to help develop individuals by providing them with opportunities and support in pursuing paths of interest to them.
As a practice it is vital to allow individuals with opportunities to help them to not only gain qualifications but also practical experience.

Training provider

PMA LTD

Apprenticeship standard

Business administrator (level 3)

How to apply?

To apply for this role and to find out more, please click on the apply button.

Applications may close before the deadline, so please apply early to avoid disappointment.

Apprentice Receptionist/Administrator