S&G Response is looking to hire Operations Apprentices for their team! You will learn and deliver high levels of customer service ensuring a quality service is provided to all. Keeping the data up to date and accurate will be important as well as using phone, email, and letters to communicate to clients in accordance with agreed standards.
The main purpose of this role is to be a support within one of the claims handling teams of the Operational department. You will develop skills to enable the claims handling process through the use of phone, email and a bespoke claims handling system. You will learn and deliver high levels of customer service ensuring a quality service is provided to all. Keeping the data within the systems up to date and accurate will be important as well as using phone, email and letters to communicate to clients in accordance with agreed standards.
All previous apprentices have been offered roles on completion of their apprenticeship and have continued to develop their careers with some reaching Team Leader and Manager level.
As part of the role, you will study towards the Business Administration level 3 apprenticeship qualification which includes:
Progression within the role upon completion.
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Analytical skills, Team working
S & G RESPONSE LTD
S&G Response are an established provider of market-leading outsourced solutions for insurers, corporate fleets, brokers, vehicle manufacturers and third-party claims administrators in relation to road traffic accidents.
They have an excellent reputation for outstanding service and have grown substantially over the last few years. A very entrepreneurial and dynamic environment and the Board and Management team are studiously focused on delivering growth for the long-term by continually investing in their people, culture and infrastructure.
Have a workforce of just over 120 and have a clear purpose and vision to strategically deliver ambitious growth over the next 3 years. To achieve this, they require everyone to follow their values and be passionate for the journey ahead.
THE APPRENTICE ACADEMY LIMITED
Business administrator (level 3)
To apply for this role and to find out more, please click on the apply button.
Applications may close before the deadline, so please apply early to avoid disappointment.