We are looking for an enthusiastic and motivated individual to join our team. This is a truly unique opportunity to join South Yorkshire Pension Authority’s friendly and forward thinking administration team. Duties include scanning and indexing incoming and outgoing post and dealing with first point of contact enquiries.
•To assist with administrative support to the Pensions Administration teams in relation to a range of business support functions including, but not limited to, scanning and indexing incoming and outgoing post and dealing with first point of contact enquiries.
•The Apprentice will assist with a range of data verification exercises aimed at ensuring continuous improvement to the quality of data held on the Authority’s pensions administration systems. This will range from verifying personal data checks such as address tracing and mortality screening through to validation of individual scheme member and employer data.
•The Apprentice will assist with supporting the work of the Customer Centre by handling first point enquiries when required. This will include the handling of enquiries in relation to the online portals offered by SYPA as well as supporting the live chat facility.
The Apprentice will receive an initial induction to the company. Training will include administration processes to follow and comply with, systems training for data inputting, training on the office equipment used as part of the role, filing training, preparation of documents. There will also be specific training in handling enquiries in the Customer Centre. The training will be carried out on-going throughout to support delivery of the Apprenticeship qualification. There will also be the opportunity to job shadow colleagues to support with continued learning and development.
Potential to progress to a Level 3, then further potential to progress to a permanent role for the right candidate.
Attention to detail, Communication skills, Customer care skills, IT skills, Logical, Organisation skills, Team working
GCSE or equivalent Maths and English, Grade 4 Desired
SOUTH YORKSHIRE PENSION AUTHORITY STAFF SALARIES
MEADOWHALL TRAINING LIMITED
Business administrator (level 3)
To apply for this role and to find out more, please click on the apply button.
Applications may close before the deadline, so please apply early to avoid disappointment.