IT Support Apprentice (Business Administrator programme) Advanced Level 3 (A level)

Kuits are looking to hire an I.T Support Apprentice to join their team! This is an exciting and great role for any individual looking to join the law industry in an I.T support role. You will also gain the business administration apprenticeship qualification.

Role Purpose:

• This is an introductory role in to the world of IT, focus is set on the role/person and their development and career progression, in turn benefitting the firm as a whole.
• Being the first point of contact for IT issues and queries.
• Help to ensure the stability, integrity, and efficient operation of the company ICT environment.

Key Responsibilities:

• Prioritise, channel and respond to Service Desk Incidents.
• Perform support request escalation processes, ensuring the most efficient distribution of Service Desk skills.
• Analytical and systematic approach to problem and issue resolution.
• Develop skills to ensure effective IT support services and activities that allow the business applications and systems to operate to the highest standards.
• Installing equipment for users across both sites

What training will the apprentice take and what qualification will the apprentice get at the end?

Alongside your duties, you will also be studying towards the level 3 Business Administration apprenticeship, which includes learning from business administration specialists.

What is the expected career progression after this apprenticeship?

Potential for permanent role if successful in apprenticeship.

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Analytical skills, Team working

Qualifications

GCSE or equivalent English, Grade C/4 Essential
GCSE or equivalent Maths, Grade C/4 Essential

Employer Name

KUIT STEINART LEVY LLP

Training provider

THE APPRENTICE ACADEMY LIMITED

Apprenticeship standard

Business administrator (level 3)

How to apply?

To apply for this role and to find out more, please click on the apply button.

Applications may close before the deadline, so please apply early to avoid disappointment.