The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working behind the scenes receiving deliveries & at the front desk serving Mercedes-Benz customers. You’ll learn skills in managing stock, merchandising, forecasting & analysing purchasing habits, as well as developing your ability to retain customers.
The role of a Retail (Parts) Advisor Apprentice:
· Building and maintaining relationships with internal and external customers both in person and over the phone
· Developing relationships with other departments
· Preparing orders
· Meeting deadlines
· Stock control/Management
· Processing Warranty Claims and Payment
· Identifying Parts
· Business development/ Planning
· Marketing and Visual Merchandising
· Forecasting and Budgeting
Managing logistics including organising and arranging deliveries
You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.
Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Initiative, Patience
Mertrux Truck & Van (Derby)
A globally recognised company whose range includes some of the most valuable brands in the automotive industry.
MERCEDES-BENZ CARS UK LIMITED
Retail team leader (level 3)
To apply for this role and to find out more, please click on the apply button.
Applications may close before the deadline, so please apply early to avoid disappointment.